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Case Study

Marshall Medical Center Alleviates Staff Burden and Increases Patient Payments with PayZen

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Marshall Medical Center Alleviates Staff Burden and Increases Patient Payments with PayZen

Marshall Medical Center partnered with PayZen to ease staff workloads and enhance patient payment experiences. In the first nine months following PayZen’s implementation, the hospital saw $1.2M in incremental patient payments, reducing bad debt and boosting its financial stability.

Read the case study to learn how Marshall Medical Center:

  • Improved patient engagement: Marshall increased patient sign-ups for affordable payment plans.
  • Enhanced operational efficiency: PayZen’s Epic integration and automation of manual workflows allowed staff to focus on other regulatory requirements.
  • Maintained sustainable financial practices: Customized payment plans helped maintain the hospital’s stability and independence.

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