Medical Payment Products: Mastering the Regulatory Landscape

As their share of payment responsibility rises, patients increasingly require extended terms or additional support to cover self-pay balances. On their part, providers are seeing a rise in bad debt and an increasing administrative burden associated with administering financial assistance policies and collecting patient payments.

On top of this, new Consumer Financial Protection Bureau scrutiny and state-level regulations have emerged around patient financing, extraordinary collection actions, and the interplay of financial assistance.

Based on numerous conversations with regulators, this educational workshop outlines the key areas of focus, where the market is headed, and things for revenue cycle teams to consider as they evaluate solutions.