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Chiranjib Gupta

Patient collections in healthcare: propensity to pay vs. ability to pay

Propensity to pay vs. ability to pay in healthcare: What’s the difference and how to achieve success?

And how does ability to pay affect patient payment success? The billing and collections industry often uses the concept of propensity to pay to express the likelihood that a group of customers will pay their bills. Propensity-to-pay calculations continue to get more precise, with artificial intelligence-based algorithms to interpret historical data and forecast collection success rates. But especially when it comes to patient collections in healthcare, ability to pay is also cruciall...